[Quality of Services Marketing]
1. Which of the following is an example of a B2B internet service? [Answer: Tech Support]
2. Many companies have sophisticated tracking software [Answer: Critical incident technique]
3. Which of the following is not a characteristic of a service? [Answer: Reliability]
4. What is the encounter between service-consumer that occurs during delivery of the service is known as? [Answer: Experince qualities]
5. Your local credit union offers a variety of services to its members [Answer: Fresh-baked cookies and gourmet cookies]
6. The measure of the difference between a customer's expectation [Answer: Gap analysis]
7. Shepherd University is launching new services to attract more students [Answer: Bachelor's degrees]
8. A large store that sells groceries also has a large pharmaceuticals section with a 24-hour pharmacy. [Answer: Offering free coffee tastings]
9. John always takes his car to the same place for an oil change. [Answer: Augmented]
10. Which of the following is not a service of quality attribute? [Answer: Response qualities]
- You can thank me by thanking my previous answers, would be very appreciated -

Answers

Answer 1

All of your answers are correct.

Answer 2

The questions given and their appropriate responses can be seen below:

1. Tech Support is an example of a B2B internet service.

2. Many companies have sophisticated tracking software - Critical incident technique.

3. Reliability is not a characteristic of a service.

4.  Experience qualities is the encounter between service-consumer that occurs during delivery of the service

5. Your local credit union offers a variety of services to its members such as Fresh-baked cookies and gourmet cookies.

6. Gap analysis is the measure of the difference between a customer's expectation.

7. Shepherd University is launching new services such as Bachelor's degrees to attract more students.

8. Offering free coffee tastings is a large store that sells groceries also has a large pharmaceuticals section with a 24-hour pharmacy.

9. John always takes his car to the same place for an oil change - Augmented

10. Response qualities is not a service of quality attribute.

What is Service marketing?

This is defined as  the marketing that businesses that provide a service to their customers use to increase brand awareness and sales.

The answers to the questions given  can be seen appropriately given above.

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Related Questions

When designing presentation slides to make them easier to process, you should:.

Answers

When designing presentation slides to make them easier, it's important to use high contrast backgrounds and colors.

What is a presentation?

A presentation simply means talk or speech whereby a new idea or product is explained.

In this case, when designing presentation slides to make them easier, it's important to use high contrast backgrounds and colors.

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When firms sell their products overseas with little or no change to the products, they may increase the expropriation of intellectual property and increase the risk of piracy. This is considered a serious disadvantage when pursuing a(n) ________ strategy.

Answers

Is it often considered a disadvantage when pursuing a business Intellectual property.

What is Intellectual property?

Intellectual simply put is defined as the right a person or  business has over tangible items or intangible ideals.

The types of intellectual property rights are

Patents TrademarksCopyrightsTrade secrets

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Intellectual property is owned and legally protected by a person or company from outside use or implementation without consent. Intellectual property can consist of many types of assets, including trademarks, patents, and copyrights.

Intellectual property (IP) refers to creations of the mind: inventions; literary and artistic works; and symbols, images, names and logos used in commerce. Businesses are often unaware that their business assets include IP rights.

Sometimes a pay rate is raised or lowered to compensate for specific working conditions (such as working the night shift) or labor markets (such as living in a high-rent location). These adjustments are called

Answers

The adjustment of raising a pay rate or lowering it to compensate for specific working conditions are called pay differentials.

What is a pay rate?

The pay rate represents the average amount that laborers are paid per period.

The pay period may be an hour, a day, a week, etc.

The pay rate is multiplied by the pay period worked by a laborer to compute the total earnings.

Thus, the adjustment of raising a pay rate or lowering it to compensate for specific working conditions are called pay differentials.

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1.
There are three main credit reporting bureaus -- Equifax, Experian, and TransUnion. How
frequently can you request and receive a free credit report from each bureau?

Answers

Every Credit user is entitled to a free credit report every 12 months (1 years) from either of Equifax, Experian, or TransUnion.

What are credit reporting agency?

These are agency that maintains only an historical credit information on individuals and businesses.

The maintained historical credit information helps in preparation of the credit report and score of all individuals and businesses in United states..

In U.S., the three main credit reporting bureaus includes the Equifax, Experian and TransUnion.

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Determining how many man-hours are needed to meet production goals involves what type of management role

Answers

The determination of the number of man-hours that are needed to meet production goals by the management involves an informational role.

What is management?

It should be noted that management simply means the process of controlling people to achieve a goal.

In this case, the determination of the number of man-hours that are needed to meet production goals involves ana informational role.

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A shift towards a higher proportion of sales of products with a lower contribution margin per unit will most likely result in a(n) ________.

Answers

A shift towards a mix of products with a lower contribution margin per unit will most likely result in unfavorable sales-mix variance.

What is Sales mix variance?

Sales mix variance serves as the difference between a budgeted sales mix as well as the actual sales mix of the company.

When there is a shift with a lower contribution margin per unit then we can say it's unfavorable sales-mix variance.

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What is the primary moral argument of critics of a regressive tax system?.

Answers

Answer: large income inequalities are bad for a democratic society

Explanation:

The primary moral argument of critics of a regressive tax system is that the large income inequalities are bad for a democratic society.

What is regressive tax?


A regressive tax is one that lowers the average tax burden as income rises. Low-income taxpayers have a disproportionately large percentage of the tax burden, whereas middle- and high-income taxpayers bear a disproportionately small cost.

The fundamental moral argument used by opponents of a regressive tax system is that significant economic disparities are harmful to democracy.

Therefore, the primary moral argument is the income inequalities.

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The Trading Depot has $1,000 face value bonds outstanding with a market price of $980. The bonds pay interest annually, mature in 8 years, and have a yield to maturity of 7.339 percent. What is the current yield

Answers

Based on the face value of the bond and the market price as well as the yield to maturity, the current yield is 7.14%.

What is the current yield on this bond?

First find the coupon rate. You can do this by using a Spreadsheet and the PMT function.

Rate = 7.339%

Nper = 8 years

PV = -980

FV = 1,000

The coupon is $70 when rounded off. In percentage this is:

= 70 / 1,000 x 100%

= 7%

The current yield is found as:

= Coupon rate x Par value / Current price

= 7% x 1,000 / 980

= 7.14%

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Submit your 500-word essay describing the career you have chosen, a five-day schedule of this career, and the
advantages and disadvantages of the work schedule that you have created.

Answers

Assuming you choose the marketing career to write your essay, it is essential to conduct research on reliable sources for information about professional assignments.

What is a career in marketing like?

As a broad and innovative field, a career in marketing can take many different paths. It involves efforts to promote a company's products and services, through value creation and positioning strategies.

Therefore, if the chosen area is content marketing, some advantages are greater flexibility and creativity to create media that engage the public with the brand.

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if you buy a $10,000 U.S. Treasury bond ('T note') with a 2.5% coupon rate that pays semi-annually, what will be your yield after the first six months? what will your par value be when it matures?

Answers

Answer: The U.S. Treasury Series I Savings Bonds are 30-year instruments whose interest rate is reset every six months and are a way to help protect one from inflation. The rate is a combination of an inflation calculation over a six-month timeframe and a fixed rate determined by the Treasury Secretary. With inflation increasing this year to multi-decade highs, the inflation calculation for I Bonds bought until April 30, 2022, pay 7.12% for six months.

Explanation: i hope this helps :)

An individual who would like to become an entrepreneurial database administrator would most likely start a business by _________________.

Question 1 options:

freelance writing for different companies


creating a startup computer repair business


offering database development and design services


begin painting abstract art

Answers

An entrepreneurial database administrator would most likely start a business by offering database development and design services.

Who is an entrepreneur?

An entrepreneur is a person that take a risk of setting up a business or businesses and taking on financial risks so as to make profit.

Therefore, as entrepreneurial database administrator, one would need to broaden his knowledge on database development.

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Question 9 of 10
Amy is interested in fashion. She is a talented public speaker and enjoys
traveling abroad. Which career path might be right for her?
A. Marketing representative for an international clothing designer
B. Sales representative for a local furniture store
C. Art director for an interior design company
D. Marketing manager for a local clothing retailer
SUBMIT

Answers

Answer:

A

Explanation:

since shes a talented public speaker and enjoys travelling (A) would be a good fit

Marketing representative for an international clothing designer.

Thus, the correct option is A.

Who is a Marketing representative?

Advertising, promotions, and other strategies are used by marketing professionals to shape public perception of a company's goods and draw in new clients.

By directly engaging customers on the ground, a field marketing person is in charge of raising brand recognition. Field marketers serve as a bridge between buyers and sellers by giving consumers useful information about goods and services.

Several of the typical sales and marketing goals include: Boost the sale of goods or services. Increase brand recognition. Increase a business's market share.

It goes without saying that marketing is not for everyone because it is a very difficult career option. That does not preclude it from being your ideal profession, though. In addition to being one of the sectors with the highest growth, marketing offers a wide range of specializations.

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why doesn't school teach taxes

Answers

Answer:

Well, Who knows but I'd assume they deem it unimportant. for our class because of we were a higher class our parents would teach us how when we were ready

Answer: People file different kinds of taxes. They can't teach you every kind of tax in depth on how to go through it. For example, for personal income taxes, there are currently three different types of forms that someone could file.

Tariffs help increase market security for traders and investors?
True Or False

Answers

Answer:

The answer is true.

Explanation:

They help import and export goods and they are like a safeguard.

True bc to help export goods

Give examples of how globalization
can help you.

Answers

Answer:

Globalization can help you if you are living in an underdeveloped nation that is being used for abundant affordable labor. Before globalization, these nations wouldn't have had these companies come in and exploit child labor, but after globalization it is common place.

Without globalization, American politicians wouldn't have the convienent scapegoats they currently do when it comes to outsourcing and illegal immigrants. Without globalization, conservative politicians would actually have to solve problems, rather than blame everything on the most vulnerable among us.

Explanation:

How can the two chromosomes that make up a homologous pair differ? they can contain different alleles for the same trait. they can contain genes that code for different traits. they can contain the same genes in different orders. they can contain a different number of genes.

Answers

The two chromosomes that make up a homologous pair can differ if they contain different alleles for the same trait.

What is an alleles?

This means one or more genes that may occur alternatively at a given site (locus) on a chromosome.

Hence, any two chromosomes that make up a homologous pair can differ if they contain different alleles for the same trait.

Therefore, the Option A is correct.

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Answer:

A. They can contain different alleles for the same trait.

The Finnish company Nokia was an early industry leader in cell phones. This is an example of ______.

Answers

Answer:

National competitive advantage

Explanation:

I could be wrong but i found flashcards with that question with that as the answer so yea \

\

You work at the headquarters of an enterprise known for unethical practices. the company has many remote sites, but most functions are performed at one location. your enterprise recently hired a third-party vendor known for high-accuracy business impact analyses. the bia performed by the vendor has since proved wrong, as an incident impacted the business significantly more than forecast. you are assigned to conduct a study on the bia's misconception and submit a report.

required:
what should you investigate as the possible reason for the bia's inaccuracy?

Answers

As an investigator, i will investigate the possible reason for the business impact analysis inaccuracy because the vendor was unaware of the organization's unethical practices.

What is a business impact analysis?

This is an analysis that helps to predicts the effect of a disruption of a business process and helps to develop recovery strategies against such effect.

As the headquarters is known for unethical practices, then, such practices will likely be apparent in the remote site.

Therefore, the Option D is correct.

Missing options "a. The vendor used the incorrect method to conduct their analysis. b. The vendor overlooked the organization's remote sites.  c. The vendor was unaware of some of the organization's business concepts. d. The vendor was unaware of the organization's unethical practices."

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To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation.

Answers

Answer:

just in time logistics

Explanation:

Quizlet

Skysong, Inc. has 48,000 shares of $10 par value common stock outstanding. It declares a 11% stock dividend on December 1 when the market price per share is $17. The dividend shares are issued on December 31. Prepare the entries for the declaration and issuance of the stock dividend.

Answers

The entries is:Debit Stock Dividend $89,760;Credit Common Stock Dividend Distributable $52,800;Credit Paid in Capital in excess of Par- $36,960.

Declaration and issuance of the stock dividend

Dec 1        

Debit Stock Dividend    $89,760        

(48,000×11%×$17)

Credit Common Stock Dividend Distributable   $52,800

(48,000×11%×$10)

Credit Paid in Capital in excess of Par- $36,960

($89,760-$52,800)                              

Dec 31    

Debit Common Stock Dividend Distributable   $52,800

(48,000×11%×$10)

Credit Common Stock                                        $52,800

Therefore the entries is: Debit Stock Dividend $89,760 ;Credit Common Stock Dividend Distributable $52,800;Credit Paid in Capital in excess of Par- $36,960.

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To varying degrees, online consumers benefit from ________, the practice of not only customizing a product or service but also personalizing the marketing and overall shopping and buying interaction for each customer.

Answers

i found this on a quizlet you can check it out as well it’s titled marketing 3 MC

Chinese currency in the year 800 was _______ by a commodity such as gold, and currency in the modern United States is _______ by a commodity such as gold.

Answers

Chinese currency in the year 800 was commodity-backed paper, and currency in the modern United States is fiat currency. Below is an explanation of its value.

The status of the currency

In 800, Chinese currency was a commodity-backed paper currency. This means that any paper currency could be exchanged for a commodity such as gold or silver. The modern United States uses fiat currency. This currency has no intrinsic value and cannot be exchanged for a commodity.

Therefore, the answers are commodity-backed paper currency and fiat currency.

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General motors uses the phrase "precision matters" in an advertisement alongside a photo of a hummingbird to create the analogy that the precision with which this bird pollinates a flower is parallel to the commitment that gm workers have to producing high-quality, well-engineered, and well-manufactured cars and trucks. This is an example of what?.

Answers

The given scenario is an example of personalized marketing

What is Advertising?

This refers to the creation of awareness about a given product or service to create demand and make a profit.

Hence, we can see that based on the strategy used by General Motors to create an image of a hummingbird to show the use of precision to deliver high-quality cars is known as personalized marketing.

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seedbed preparation
activities
1.cleared the area

Answers

Get your supplies lay them out and start your seed preparing with paper towel water and the seeds

Amy works as a teller at the local bank. What kind of education would Amy likely have needed for her job?

Answers

Answer:

high school diploma

Explanation:

Answer:

High School Diploma

Explanation:

I took the test said it was right. Also when you search what the requirements to become a bank teller it says "High School Diploma or equivalent."

____ was one of the founders of Apple in 1976, but was pushed out of the company in the mid 1980s. He later returned in 1996 and helped to rebuild a nearly bankrupt Apple.

Answers

Stephen Gary Wozniak was one of the founders of Apple in 1976, but was pushed out of the company in the mid 1980s.

What is Apple?

Apple company is as an American company that specialize in technology.

They produce consumer electronics and software such as laptop and phones.

Therefore, Stephen Gary Wozniak was one of the founders of Apple in 1976, but was pushed out of the company in the mid 1980s.

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How are a credit score and credit report related?

Answers

Answer:

1) A

2)D

3)D

4) Dunno

Explanation:

Here's the reason why I chose the answers as well.

1) When you have a debit card you are spending your OWN money. Therefor it's taken from the money if you have in your bank account.

2)Credit Cards are usually used when you don't have the cash at hand but have to pay it back.

3)The lower the credit score the worst it is.

Commercial banks and investment banks offer the same services and are very competitive in landing new customers?

true
or
false

Answers

The statement "Commercial banks and investment banks offer the same services and are very competitive in landing new customers" is: False.

What is commercial bank and investment bank?

A commercial bank is a financial institution that enables account holders to carryout transaction such as applying for loans, deposit, withdrawal etc.

While investment bank on the other hand rendered service to investors  corporate and as well deals in buying and selling of bonds.

Commercial bank and investment banks does not provide or rendered the same service.

Inconclusion the statement is false.

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A schedule or curve that shows the amount of a nation's output (real GDP) that buyers collectively desire to purchase at each possible price level is called

Answers

Aggregate demand is a schedule or curve that shows the amount of a nation's output (real GDP) that buyers collectively desire to purchase at each possible price level.

What is Aggregate demand?Refers to the summation of goods and services that an economy produced at an available price.Aggregate demand is concerned with the finished goods in an economyGovernment expnses on education funding for example increases aggregate demand.

Hence, we can conclude that aggregate demand is a schedule or curve that shows the amount of a nation's output (real GDP) that buyers collectively desire to purchase at each possible price level.

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If a client has critical complaints such as discrimination, unfair practices or false advertising, what should i do?

Answers

Answer:

Depends if the accusations are true or not.

Explanation:

If the client has hard solid proof of these claims then you should try apologizing and stop false advertising, unfair practices, and discrimination. If the client doesn't have proof of these claims and is lying, you should try banning them from your buisness. Keep doing your job but be more aware of these things.

hope this helps :)

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