case study on sustaining customers​

Answers

Answer 1

Answer:

http://fernfortuniversity.com/hbr/case-solutions/14933-sustaining-customer-centricity-at-.php

Explanation:

theres one there :/


Related Questions

Which part of the Business Cycle would this graph represent?

Answers

bust is the correct answer

why is the task of pricing extremely difficult​

Answers

You have to consider factors of supply and demand

Để hành nghề, thẩm định viên bắt buộc phải có những năng lực tối thiểu về

Answers

Explanation:

here is the answer enjoy and please mark me as brainliest and follow me

1. Describe a natural monopoly and use a graph to support your answer.


2 Describe the main characteristics of a monopolistically competitive market.

Answers

Answer:

i think Monopoly Market Characteristics

Explanation:

i think The characteristics of monopoly include: (1) one firm, (2) one product, and (3) no entry (Table 5.1). The monopoly solution is shown in Figure 5.2. Note that long-run profits can exist for a monopoly, since barriers to entry halt any potential entrants from joining the industry.

A firm says it cut its labor costs by 35 percent between 2014 and 2019. Workers were paid a wage​ rate, including​ benefits, of​ $80 an hour in 2014 and​ $58 an hour in 2019. If the CPI was 202 in 2014 and 218 in​ 2019, did the real wage rate fall by more or less than 35​ percent?

Answers

If the workers were paid a wage​ rate, including​ benefits, of​ $80 an hour in 2014 and​ $58 an hour in 2019. If the CPI was 202 in 2014 and 218 in​ 2019, did the real wage rate fall by more or less than 35​ percent?

Between year 2014 and year​ 2019, the real wage rate fell by  less  than 35 percent.

Calculation for the real wage rate in 2014

Using this formula

2014 Real wages=2014 Wage rate/2014 CPI×100

Let plug in the formula

2014 Real wages=$80/202×100

2014 Real wages=39.60%

Calculation for the real wage rate in 2019

Using this formula

2019 Real wages=2019 Wage rate/2019 CPI×100

Let plug in the formula

2019 Real wages=$58/218×100

2019 Real wages=26.61%

Based on the above calculations between year 2014 and year​ 2019, the real wage rate fell by  less  than 35 percent.

Inconclusion if the workers were paid a wage​ rate, including​ benefits, of​ $80 an hour in 2014 and​ $58 an hour in 2019. If the CPI was 202 in 2014 and 218 in​ 2019, did the real wage rate fall by more or less than 35​ percent?

Between year 2014 and year​ 2019, the real wage rate fell by  less  than 35 percent.

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heiniken's macro-environment analysis

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Answer:

Heineken is a big factory producing the beer drinsk

Until 1992, the Walt Disney Company had experienced nothing but success in the theme park business. Its first park, Disneyland, opened in Anaheim, California, in 1955. Its theme song, It’s a Small World After All, promoted an idealized vision of America spiced with reassuring glimpses of exotic cultures all calculated to promote heartwarming feelings about living together as one happy family. There were dark tunnels and bumpy rides to scare the children a little but none of the terrors of the real world. The Disney characters that everyone knew from the cartoons and comic books were on hand to shepherd the guests and to direct them to the Mickey Mouse watches and Little Mermaid records. The Anaheim park was an

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The Anaheim park was an instant success, which Walt Disney Company replicated in Florida and Tokyo but failed to export to Paris, France.

The failure of Disney Paris was the result of a misunderstanding of the cultural peculiarities of the French. Some Frenchmen described the introduction of Disney Paris as "a cultural Chernobyl" and "a symbol of American cliches and consumer society."

Despite the envisaged 30,000 jobs that Disney Paris was to create and the demographic centrality of Paris in Europe, the diversification in Europe flopped.

Thus, Disney's misadventure in Europe became a short-lived and disastrous dream for the Walt Disney Company because of cultural misunderstanding.

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The Conner Company uses a two-step process for making wooden boards with holes in them. Step 1 is drilling and Step 2 is sanding. Drilling can be done using a hand drill that takes 2 minutes to load the bit and 2 minutes to drill each hole. If production of each unit involves drilling 14 holes, what is the maximum output of Step 1 using the manual drill if 1 setup is involved for each order of 1 board

Answers

The maximum output from Step 1 using the hand drill is 2 units per hour (option C).

To know how many boards of wood can be made in a given time using the manual drill that takes 2 minutes making each hole and 2 minutes loading, the following operations must be done.

Multiply the number of holes in each table by the amount of time it takes the drill to drill each hole.

14 × 2min = 28min

Add the time it takes for the drill to make the total holes to the two minutes it takes to load.

28min + 2min = 30min

According to the above, each table takes 30 minutes to complete. So the correct answer is 2 units per hour (option C).

This question is incomplete because the options are missing. Here are the options.

A) 10 units per hour

B) 5 units per hour

C) 2 units per hour

D) 12 units per hour

E) None of the above

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You are the manager of College Computers, a manufacturer of customized computers that meet the specifications required by the local university. Over 90 percent of your clientele consists of college students. College Computers is not the only firm that builds computers to meet this university’s specifications; indeed, it competes with many manufacturers online and through traditional retail outlets. To attract its large student clientele, College Computers runs a weekly ad in the student paper advertising its "free service after the sale" policy in an attempt to differentiate itself from the competition. The weekly demand for computers produced by College Computers is given by Q = 800 − 2P, and its weekly cost of producing computers is C(Q) = 1,200 + 2Q2. If other firms in the industry sell PCs at $300, what price and quantity of computers should you produce to maximize your firm’s profits? Price: $ Quantity: computers What long-run adjustments should you anticipate?

Answers

The price and quantity of computers that should be produced to maximize the firm’s profits will be $360 and 80 computers.

The demand curve for College Computers is given as (Q) = 800 - 2P where, P = 400 - 0.5Q.

Therefore, the weekly total revenue will be:

= (400 - 0.5Q) × Q

= 400Q - 05Q²

Marginal revenue = 400 - Q

Weekly cost of producing computers will be:

= 1200 + 2Q²

Marginal cost = 4Q

Maximum profit will b earned when MR = MC

Therefore, 400 - Q = 4Q

Collect like terms

4Q + Q = 400

5Q = 400

Q = 400/5

Q = 80

Quantity = 80 units

Therefore, the price will be:

P = 400 - 0.5Q

P = 400 - 0.5(80)

P = 400 - 40.

P = 360

The price is $360.

The weekly total revenue will be:

TR = price × quantity.

TR = 360 × 80

TR = $28800

The total cost will be:

TC = 1200 + 2(80)²

TC = 1200 + 12800

TC = 14000

Therefore, the profit will be:

= TR - TC

= $28800 - $14000

= $14800

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how to deal with accrued income in accounting equation?​

Answers

Explanation:

Accured income is the income that has been earned during the year, but is still to be received. Accordingly, it will increase the capital of the proprietor.And secondly it would be treated as a asset as it due from some third party that would be considered as a debtor of the firm.

I hope it will be help you

Your Company reported net sales in June of $500,000. At the beginning of June, the company reported beginning inventory of $375,000. Cost of goods purchased during June amounted to $164,500. The company reported ending inventory at the end of June of $210,500. What was the company's gross profit margin for June

Answers

If your Company reported net sales in June of $500,000. Cost of goods purchased during June amounted to $164,500.  The company's gross profit margin for June is : $355,500.

Using this formula

Gross profit margin =Net sales- Cost of goods purchased

Where:

Net sales=$500,000

Cost of goods purchased=$164,500

Let plug in the formula

Gross profit margin=$500,000-$164,500

Gross profit margin=$355,500

Inconclusion if your Company reported net sales in June of $500,000. Cost of goods purchased during June amounted to $164,500.  The company's gross profit margin for June is : $355,500.

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For creating perception, companies make use of strategic tools like ___ _
a) Service contracts
b) O Sales calls
c) User training
d) Websites

Answers

The meaning of strategy and how the approach to strategy has changed over time.

The relationships and differences among corporate, business, and marketing strategy.

The concept and process of corporate strategic planning.

The role of the product in a marketing strategy and the many aspects of the product that can be used to tailor the strategy.

The role of customer choice in marketing strategy and the logic of choosing customers.

The role of market area choice in marketing strategy and ways to choose market areas.

Core competencies as part of marketing strategy.

The interrelationship among product, customer, market area, and core competency decisions.

The logical connections among strategies, structures, and functions as outlined in the Integrated Model of Marketing Planning (IMMP).

It A Is your company making a positive impression, or are customers fed ... four ways you can use marketing to control your customer perception:.

Explain 3 factors that change supply elasticity.

Answers

Answer:

There are numerous factors that impact the price elasticity of supply including the number of producers, spare capacity, ease of switching, ease of storage, length of production period, time period of training, factor mobility, and how costs react.

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Answers

Answer:

lol so much link

Explanation:

How would you interpret the relationship between two numeric variables when the estimated least squares regression line for them is essentially horizontal (slope 0)?

Answers

We know that the least square regression line is given by the equation:

y = a+b x

Here is the Y-intercept of the line and is the slope of the line that is, angle made with the horizontal axis or corresponding change in Y when X increases by one unit. This implies that the least square regression lines are completely determined by the slope and the intercept as given in the above equation.

Now if this line is found to be horizontal as shown in the figure below then it can be easily observed from the figure that the horizontal least square regression line makes no angle with the horizontal axis of the independent variable and thus is parallel to it.

Which questions can most help a writer revise an argumentative essay?

Answers

Answer:

Explanation:

Argumentative essays are written to prove a point and convince the reader that your claim is superior to opposing points. Therefore, A) “Do details help support the claim?” Is the best answer out of these choices..

Which of these factors contributes to the popularity of cable TV advertising?
OA.
wide reach
OB. locality of the audience
Ос, caters to wealthy audiences
OD. lengthy ad-making procedure

Answers

The factor that contributes to the popularity of cable TV advertising is "wide reach."

Unlike the normal print, newspaper, radio, or local television stations, cable TV advertising can reach a larger audience.

This is evident in the fact that Cable TV adverts can be viewed anywhere in the country and across the globe.

Also, another advantage is that it can easily be tied to a particular program, such as sports programs and other exciting programs.

Hence, in this case, it is concluded that the correct answer is option A. "Wide Reach."

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Fixed-income recipients, savers, and creditors are hurt by unanticipated inflation because inflation ______. Multiple choice question. redistributes real income away from them and toward others reduces the burden of debt is indexed redistributes real income towards them and away from others

Answers

Unanticipated inflation usually hurt the creditors, Fixed-income recipients as well as savers simply because:: inflation redistributes real income away from them and toward others

Unanticipated inflation can be regarded as kind of inflation whereby,  people are not aware that there will be inflation, it caught them unaware until  there is general price level increases.

When this happens, alot of people will be left unprotected, especially those lenders that will be paid back with the same amount they Lent out even though there is a reduction in purchasing power.

Therefore, unanticipated inflation usually caught people unaware.

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the selling price of a product is $20 and the markup is $4 what percentage of the selling price does the markup represent a 20% B 24% C 28% D 40%​

Answers

20% because 4 is 20% of 20
AAAAAAAAAAAA is your answer (20%)

A Empresa Comercial Ltda. apresenta um ciclo de caixa de 20 dias e efetua pagamentos anuais no montante total de R$ 180.000.
Com base nestas informações, calcule o caixa mínimo necessário para a empresa manter-se líquida.
A alternativa que apresenta o valor correto para o caixa mínimo necessário, é:

a.
15.000

b.
22.500

c.
25.800

d.
10.000

e.
20.000

Answers

Answer:

A Resposta é d) 10.000

Explanation:

How to calculate opening capital

Answers

Answer:

Opening Capital = closing capital + drawings - additional capital - profit + loss.

Explanation:

The opening capital is the balanced equalization exhibited around the beginning of an accounting period.

Opening Capital = closing capital + drawings - additional capital - profit + loss. Explanation: The opening capital is the balanced equalization exhibited around the beginning of an accounting period.

A local government began the year with a portfolio of securities with an historical cost of $1,200 and a fair value of $1,240. During the year the government acquired an additional security at a cost of $260 and sold for $200 a security that had an historical cost of $172 and a fair value at the beginning of the year of $190. At the end of the year, the securities portfolio had a fair value of $1,330. The amount that should be recognized on the financial statements for the year as investment income is:________

Answers

the answer is 0 because if he did that and then did this that means he finished and got 0

identify two ways lean production might be achieved

Answers

Answer:

VJNJMJNBGNFVF VGJFKVKFKRKELÑKTKFKLRGRLBG

Explanation:NBGNNUKIKUUHKNU6GGGTGJ

metode wat gebruik word om inligting te versamel

Answers

Answer:

what

Explanation:

I can't understand sorry

Graphs can be used to estimate information not represented on the graph. Please select the best answer from the choices provided T F

Answers

Answer:

True :)

Explanation:

The answer is true :)

Please mark brainliest if you get it right! :)

Answer:

True shahzadanwar25

is correct.

(give that person brainliest lol)

What was California’s GDP in 2010 in millions?

$5,840.7

$5,810.2

$5,814.4

$5,339.8

$4,050.9

Answers

Answer:5,814.4

Explanation:

Kelley Company and Mason Company each have sales of $200,000 and costs of $140,000. Kelley Company's costs consist of $40,000 fixed and $100,000 variable, while Mason Company's costs consist of $100,000 fixed and $40,000 variable. Which company will suffer the greatest decline in profits if sales volume declines by 15%?

Answers

The firm that would suffer the greatest decline in profits if sales volume declines by 15% is Mason Company.

The cost of a company is made up of fixed cost and variable cost. Fixed cost is the cost that does not vary with output of the company. It remains fixed no matter the level of output. An example of fixed cost is rent. Variable cost is the cost that varies with output. If output increases, variable cost increases and if output falls, output decreases.

If sales volume decreases, the output of Mason Company would decline more compared with the output of Kelley company because it has a higher fixed cost. So, we when sales reduces, its cost would would not reduce as many as the cost of Kelley company.

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Why is competitive aggression, such as Tesla's drive to become the safest car factory in the world, considered to be an independent strategy
to influence the organization's environment

Answers

Competitive aggression like the actions of Tesla are considered independent strategies because d. It is an independent response to exploit a competence or efficiency for competitive advantage.

Independent strategies:

Are based on the way a company responds to a particular issue that is independent of their competitors Usually exploit some sort of competence that enables the company involved to gain a competitive advantage over its rivals

Tesla is engaged in an independent strategy because they are responding to the needs of the auto industry by exploiting the safety angle and they are doing this independently, not based on competing with another rival.

In conclusion, Tesla is engaged in an independent strategy by aiming to be the safest because it is an independent response to the industry.

Options for this question include:

a. It is a cooperative strategy with another party to reduce its costs and risks.

b. It is a private legal action taken against market encroachment.

c. It is an independent action to improve relations with competitors.

d. It is an independent response to exploit a competence or efficiency for competitive advantage.

e. It is a coalition among two parties that act jointly to accomplish a set of initiatives.

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Explain the role of a good business plan in setting up your business. Why is it an important step
in the success of your business?

Answers

Answer:

A business plan is a very important and strategic tool for entrepreneurs. A good business plan not only helps entrepreneurs focus on the specific steps necessary for them to make business ideas succeed, but it also helps them to achieve short-term and long-term objectives.

Explanation:

It is important to help articulate a strategy for your business. It also provides insight on steps to be taken, resources required for achieving your business goals and a timeline of anticipated results. And help your business prosper and grow.

3. Which of the following statements is true with regards to an investment property? (A) An investment property generates cash flows largely independently of the other assets held by an entity (B) The value in use of investment property is significantly higher than of owner-occupied property (C) An investment property unlike owner-occupied property shall not be depreciated over its useful life (D) An investment property unlike owner-occupied property shall always be measured at its historical cost​

Answers

Answer: An investment property generates cash flows largely independently of the other assets held by an entity

Explanation:

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Other Questions
What other story element is most affected by the narrators point of view? The story settingThe stories titleThe story plotThe story theme 6. Divide each of the sentences below into its constituent parts and then label each part S, O, C, or A 1. Full-scale computers have a large number of programs. 2. We must change all the programs tomorrow. 3. Tomorrow will be a holiday here. 4. These bookshelves are becoming very popular in Sweden. 5. We recently added an extra unit to them. 6. Will you give it a try? 7. On July, DDT was sprayed on the marsh from a helicopter. 8. We all read too many books too quickly. 9. The young man grew restless in his mother-in-law's house. 10. They had made him their son-in-law despite his objection. 11. He found his mother-in-law greedy. 12. They had found him a very young wife. 13. Thinking about this led us to an interesting conclusion. 14. Then the sleeper sees dreams as a jumbled sequence of important detail 15. The speaker is seriously comparing dreams with what happens in a computer. hina's growth rate of real GDP in 2005 and 2006 was 10.5 percent a year and its population growth rate was 0.5 percent a year. If these growth rates continue, in what year would real GDP per person be twice what is was in 2006? If these growth rates continue, real GDP per person would be twice what is was in 2006 at the end of _______. 15. The Spanish effort to convert Native Americans to Christianity is an example of a(n)- I need help answering this question can anyone help me out I am very confused. NO LINKS PLS HELP I WILL MARK THE BRAINIEST ANSWER 6) Which of the following would travel the farthest in column chromatography?a. CH3CH2CH2COOHb. C6H6c. CH3OHd. C8H18 Where is the velocity positive?C DEBF GA. B-EB. C-DC. A-CD. B & E according to abraham maslow, the highest need is ________. Ok serious question,I have a story Im writing and i dont know how to end this part, could someone take time out of their day to read it and suggest what should happen? Which are aspects covered by Bohrs atomic model?Electrons can have a measured radius.Higher orbits have lower energies.Electrons exist between orbits.Electrons do not have energy, the energy is determined by the orbit. The table shows the elevations of the highest and lowest points in France where are the negative numbers are feet below sea level.which inequality correctly compares the elevations What is a similarity between chemical change and chemical properties Which cathedral has more statues than any other in the world? Combine the following sentences using infinitives Write an equation of a line that passes through the point (8, 4) and is parallel to the line y = 4x + 2.Oy = 4x - 28Oy = 4x + 28Oy=-x-24Oy=x+ 24revious Question 1 oct Aster Turane invested $46,000 cash, a $16,000 computer system, and $15,000 of office equipment in the business. 2 oct Paid six months of rent in advance; $9,000. 3 oct Purchased computer supplies on credit for $1,975 from Triple-One Supplies. 5 oct Paid $8,640 cash for one year's premium on a property and liability insurance policy. 6oct Billed Norton Electric $8,300 for installing a new computer system. 8oct Paid for the computer supplies purchased from Triple-One Supplies. 10 Oct Hired Donald Gee as a part-time assistant for $345 per day, as needed. 12 Oct Billed Norton Electric another $1,850 for computer services rendered. 15Oct Received $1,650 from Norton Electric on its account. 17Oct Paid $375 to repair equipment damaged when moving into the new office. 20Oct Paid $2,000 for an advertisement in the local newspaper. 22Oct Received the balance owing from Norton Electric on its account. 28Oct Billed Whistler Resort $6,400 for services. 31Oct Paid Donald Gee for nine days' work. 31 Oct Aster Turane withdrew $1,200 cash from the business for personal use. When is the gravity exerted on Earth by the Sun and Moon system the greatest? Why do you say this? why are cells growing on top of each other even if they have space in culture flask Carefully read the passage from Asaka Park's "I'm a Disabled Teenager, and Social Media is My Lifeline," paying particular attention to how the author responds to the idea that "social media distracts teens from meaningful, genuine interactions." Then write a well-organized paragraph in which you describe Park's argument and analyze the evidence she uses to support it. Be sure to include specific details from the passage in your response. Do not simply summarize the text.